PRIVACY POLICY
Privacy Policy
Effective Date: 1st Jan 2026
1. Introduction
Welcome to Synergy Engineering Tools Design Development Services India (“Company”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.synergytoolroom.com (the “Website”), or engage with our design, development, and manufacturing services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the Website, and may include:
Contact Data: Name, email address, phone number, company name, and job title.
Communication Data: Information you provide when contacting us via forms, emails, or phone calls (e.g., project details, RFQs, technical drawings).
Automatically Collected Data: Like many businesses, we automatically collect certain information when you visit, use, or navigate the Website. This includes IP addresses, browser and device characteristics, operating system, referring URLs, and information about how and when you use our Website.
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below:
To respond to your inquiries, provide quotes, and offer customer support.
To fulfill and manage orders, contracts, and manufacturing projects.
To send administrative information, such as updates to our terms, conditions, and policies.
To improve our Website, marketing efforts, and user experience.
To comply with legal obligations and enforce our agreements.
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your data in the following situations:
Service Providers: We may share data with third-party vendors who perform services for us (e.g., website hosting, data analysis, email delivery).
Legal Compliance: We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
5. International Data Transfers
We are headquartered in India. If you are accessing our Website from outside India, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. We take all necessary measures to ensure your data is protected in accordance with this Privacy Policy and applicable global laws.
6. Regulatory Compliance & Your Privacy Rights
A. GDPR Compliance (For European Economic Area – EEA Users)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting your data is usually to perform a contract with you, based on your consent, or for our legitimate B2B business interests.
Under the GDPR, you have the right to:
Access: Request copies of your personal data.
Rectification: Request that we correct any information you believe is inaccurate.
Erasure: Request that we erase your personal data, under certain conditions.
Restrict Processing: Request that we restrict the processing of your personal data.
Object to Processing: Object to our processing of your personal data.
Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you.
B. DPDPA Compliance (For Indian Users)
In compliance with the Digital Personal Data Protection Act, 2023 (India), we ensure that your personal data is processed lawfully, fairly, and transparently. Indian residents have the right to access information about their personal data, request correction or erasure, and the right to nominate an individual to exercise these rights in the event of death or incapacity. You also have the right to withdraw your consent at any time.
C. CCPA Compliance (For California Residents)
If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. You have the right to request that we disclose what personal information we collect, use, and disclose. We do not sell your personal information. —
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information to improve website performance and user experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
8. Data Security and Retention
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the internet is guaranteed to be 100% secure.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy.
10. Contact Us
To exercise any of your privacy rights or if you have questions about this policy, please contact our Data Protection Officer / Privacy Team at:
By email: info@synergytoolroom.com
By visiting this page on our website: Contact Form
By phone number: +91 99307 51000
SYNERGY TOOL ROOM
Precision without compromise. From custom tooling to complex assemblies, we build your supply chain advantage. Global reach. Zero defects. Guaranteed on-time delivery.